Delivery usually takes 5 to 10 business days, depending on your location and the product availability.

Yes, we have a return and refund policy in place under the following conditions:

• The product must be damaged or missing.

• A clear unboxing video is mandatory for initiating any return or refund.

• You must raise the return or refund request on the same day the product is delivered.

To request a return or refund:

1. Record a clear unboxing video at the time of opening the package.

2. Contact our support team on the same day of delivery with the video and order details.

3. Our team will review the request and assist you further.

Unfortunately, without an unboxing video, we won’t be able to process your return or refund request. This policy is in place to ensure transparency and prevent misuse.

If your order hasn’t arrived within the estimated delivery time (5–10 days), please contact our customer support with your order ID. We’ll be happy to assist you.